1. Subscriptions & Billing Cycles
Leo-AI offers a Free tier alongside paid Monthly and Yearly subscription plans (such as Pro and Agency). Paid subscriptions renew automatically at the end of each billing cycle unless cancelled in your Account Subscription settings prior to the renewal date.
2. Cancellation
You may cancel your subscription at any time from your Dashboard. When you cancel, your account retains access to paid features and remaining monthly credits until the end of your current billing period.
3. Refund Eligibility
- Unused Subscriptions: If you request a refund within 7 days of an initial subscription charge and have not consumed a substantial portion of your plan's Leo-AI generation credits, we are happy to issue a full refund.
- Billing Errors: Duplicate charges or verifiable system billing errors are refunded in full upon verification.
4. How to Request a Refund
To request billing assistance or a refund, please reach out through our Contact Page with your account email and invoice reference.